About Hamilton Family Practice
Hamilton Family Practice has been focused and committed to providing the community of Hamilton and its surrounding areas with affordable high standard medical care since 2015. Our practice prides itself in its ability to provide a general practice service to the community with affordable mix billing service.
We are proud to mention that our doctors and nurses are AHPRA register practitioners who have the skills and qualifications to provide competent and ethical care for all. Our facility is AGPAL accredited against the RACGP standards which reassures you that our doctors and practice team are committed to providing you with high quality health care in a safe environment.
We would like to Acknowledge and pay respect to First Nations peoples as the Traditional Owners and ongoing custodians of the land.
Our Mission
Hamilton Family Practice is focused and committed to providing the community of Hamilton and its surrounding areas with affordable high standard medical care. We always seek to first listen and understand and will use this principle in dealing with each other and our patients. We recognise that prevention is better than a cure and we aim to take a proactive approach to preventative healthcare.
We aim to be a pleasant working environment where all our patients and team members are cared for and treated with respect. We recognise the need for health education to our patients and aim to provide and innovative service within the practice environment. We aim for all our patients and members of our team to have a voice in ensuring the continual improvement of our practice. We will actively seek feedback and ensure that good ideas are rewarded.
We recognise that the greatest asset to our practice is the knowledge and skill of our team and we aim to continually develop our skills and knowledge by engaging in continuing professional development. We understand that patients trust us with their health, their privacy, and their family. We aim to live up to that trust every day. Helping patients is our purpose and the reason for our practice’s existence. We acknowledge that medical information and technology is continually being updated and we aim to be in touch with this information and upgrade our facilities where appropriate.
We will strive to ensure that we are an important and responsible part of the community in which we practice. providing timely access to the most appropriate primary health care services,
including general medical practice services, nursing, and allied.
AGPAL Accreditation
Our general practice is AGPAL accredited – what does this mean?
Being accredited means that our general practice is committed to a comprehensive program which involves:
- Engaging our whole practice team to review our practice’s systems and processes
- Opening our practice doors to allow a team of independent surveyors to assess how our practice operates
- Assessment of our practice, and achievement of the nationally recognised Royal Australian College of General Practitioners (RACGP) Standards for general practices, that focus on health care quality and patient safety.
As a member of the community you may be surprised to learn that general practice accreditation is a voluntary process which means not all practices undergo an independent on-site assessment on a regular basis.
Achievement of AGPAL accreditation reassures you that our doctors and practice team are committed to providing you with high quality health care in a safe environment.
Next time you visit our practice be sure to look out for the AGPAL Accredited General Practice Symbol or our accreditation certificate. Our practice team is proud of this achievement and as part of this process we continuously strive to make quality improvements to better your patient experience.
Australian General Practice Accreditation Limited (AGPAL) is a not-for-profit independent provider of general practice accreditation in Australia. To learn more about the benefits of accreditation to you, your family and the Australian community click here or visit www.agpal.com.au.
Our Doctors
Dr Nicole Kerr
General Practitioner, Female, MBBS, FRACGP
Dr Joshua Espanta
General Practitioner, Male, MBBS
Dr Qian Zeng
General Practitioner, Male, MBBS
Dr Yoong Tang
General Practitioner, Male, MBBS
Dr Bihan De Silva
General Practitioner, Male, MBBS
Dr Pubuduni
General Practitioner, Female, MBBS
Our Support Team
Nurse - Kat
Practice Manager - Celeste
Senior Receptionist – Anthony
Practice Philosophy
Hamilton Family Practice aims to deliver the core values of our mission statement to all patients, GP’s, and staff at this Practice.
We will provide doctors and staff with opportunities for continued professional development this will ensure our patients will receive the best and most current treatments, methods, health education, materials, and equipment within our resource capabilities.
Teamwork is highly valued and encouraged within the practice to promote a harmonious and productive environment. We hold great importance in ethical and responsible behaviour which is essential to maintain the trust and loyalty of our patients, GP’s, and staff to ensure we provide an affordable high-quality service.